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CORE | Set Up and Charge Holiday Destination Fees

Overview

This article explains how to set up a Holiday Destination Fee in CORE. This fee is charged to clients who attend a class at a studio that is not their home location — often used by locations in high-demand travel destinations during holidays.

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Prerequisites

  • Admin access to CORE
  • Your studio supports shared location access
  • Tax settings are configured

Step-by-step instructions

Step 1: Access retail settings

  1. Go to Payments > Retail Configurations.
  2. Click on Retail Settings in the left-hand menu.
  3. Scroll down to the Schedule Fees section.

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Step 2: Configure the Holiday Destination Fee

  1. Click the Pencil Icon next to Schedule Fees.
  2. Find the Holiday Destination Fee field.
  3. Enter the fee amount (e.g. $10, $15, or $20).
  4. Select the Tax Setting as needed.
  5. Click Save.

Tip: This fee is typically used by studios in high-traffic tourist areas (e.g. coastal destinations or resort towns).

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Step 3: How the fee works

  1. When a non-home location client books or attends a class at your studio, a red icon ($) appears next to their name.
  2. Hover over the icon — it will display Holiday Destination Fee.
  3. Click the icon to open the checkout screen.
  4. Process the charge by selecting a payment method and clicking Pay Securely.

Tip: This functions similarly to a no-show fee, but is based on location rather than attendance.

Expected outcome

Clients attending your studio from outside their home location will be flagged at class check-in, allowing you to collect a Holiday Destination Fee to support instructor and operational costs.

FAQs

Q: Can the fee be charged automatically?

A: No — staff must manually process the charge once the class is completed.

Q: Will the fee appear for local/home clients?

A: No — only clients whose home location differs from the studio where the class occurs.

Q: Can I set different fees per location?

A: Not currently — the fee is global across the brand unless otherwise requested in a custom setup.

Still need help?

Reach out to our support team via support@hapana.com