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CORE | Configure Restricted Packages

Overview

This article explains how to set up Restricted Packages in CORE. This feature limits the ability to edit certain packages to only qualified admin users — useful for high-value offers, limited promos, or corporate membership types that should not be changed by general staff.

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Prerequisites

  • Admin access to CORE
  • Team access groups already created
  • At least one user with admin-level privileges

Step-by-step instructions

Step 1: Enable restricted packages

  1. Go to Payments > Retail Configurations > Retail Settings.
  2. Click the Pencil Icon beside Restricted Packages.
  3. Toggle the feature ON and click Save.

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Step 2: Allow access via access groups

  1. Go to Settings > Team Settings > Access Groups.
  2. Select or create an admin-level group (e.g. “Master Admin”).
  3. Click Edit on the group.
  4. Scroll to Allow Edit to Restricted Packages and toggle it ON.
  5. Click Save.

Tip: Only users within access groups that have this permission enabled will be able to edit restricted packages.

 

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Step 3: Apply restriction when creating or editing packages

  1. Go to Payments > Retail Configurations.
  2. Choose to Create or Edit a package or membership.
  3. Scroll to the bottom of the package configuration screen.
  4. Toggle Restricted Package ON.
  5. Save your changes.

Tip: Once enabled, only qualified users with the right access group permissions can edit this package.

 

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Expected outcome

Restricted packages will be locked from general users and editable only by staff in approved access groups — giving you more control over sensitive or high-importance offerings.

FAQs

Q: Can staff still view restricted packages?

A: Yes — they can view the package but cannot edit it unless they’re in an access group with permission.

Q: Can I make an existing package restricted?

A: Yes — just edit the package and toggle the Restricted Package option ON.

Q: How do I remove restrictions later?

A: Edit the package and turn the toggle OFF, then save the change.

Still need help?

Reach out to our support team via support@hapana.com